Support

We're here to help.

Need help with an ELARDO product?

Product setup

Setup guidance for chargers, power banks and accessories.

Warranty

Find warranty coverage and claim details here.

Returns

Returns and exchanges are handled by the retailer where the product was purchased.

B2B support

Retail partner materials, orders and product info.

How can we help?

Have a question about your ELARDO product, compatibility or warranty? Send us a message and we'll help you find the right answer.

Contact us
Returns & exchanges Handled by the retailer where your product was purchased.

FAQ

Support FAQ

Where can I get help with my ELARDO product?

Email our support team at info@yourelardo.com for help with setup, compatibility and warranty.

How do returns and exchanges work?

Returns and exchanges are handled by the retailer where the product was purchased.

Where can I find product information?

Setup guidance and product details are available on each product page, and our team can help if you need more.

Do you offer B2B support?

Yes. We support retail partners with materials, orders and product information — see our For Retailers page.